Maven’s Choice serves the city of Chicago, the lakefront, and the surrounding suburbs. That includes downtown and the Loop, the North Shore from Evanston to Lake Forest, the north, west, and south suburbs, and trips between any of them. If you’re traveling within the Chicago metro area or to and from its airports, we can arrange the ride.
You can reserve in two ways: complete the reservation form on our site, or call 312-900-5587. Either way, share your pickup, destination, date, time, and passenger count, and we’ll confirm availability and a flat quote — usually within the hour during business hours. The form is best for planned trips; a call is best for same-day or complex itineraries.
The earlier the better, especially for weddings, proms, large groups, and busy event dates. As a general guide, reserving a few days ahead gives the most flexibility on vehicle choice, and a week or more is wise for weekends, holidays, and peak season. That said, we’ll always check availability for last-minute and same-day requests — call and we’ll do our best.
Pricing is flat and quoted by your itinerary, not by a meter. We base the quote on your route, vehicle, and timing, then confirm it in writing before anything is booked — there’s no surge pricing and no meter running in traffic. You’ll know the price up front, so there are no surprises at drop-off. ‹confirm rate structure›
Our fleet ranges from luxury sedans for one to three passengers up to a Mercedes Sprinter van for larger groups, with full-size SUVs in between for families, luggage, and small groups. We’ll match the vehicle to your passenger count and luggage. You can see every vehicle, with capacities, on our fleet page at /fleet/.
Yes, we provide transfers to and from both O’Hare and Midway. We track your flight in real time, adjust for early or delayed arrivals, and build in buffer time for traffic and the expressways. For arrivals we can meet you at the curb or inside with a meet-and-greet, and for departures we time the pickup around your check-in and security.
Yes, Maven’s Choice operates as a fully licensed and insured chauffeured transportation company with commercial coverage. We’re happy to provide documentation on request, which is especially useful for corporate, venue, and event clients who need it on file. ‹confirm license/permit details›
Yes, we offer both. Point-to-point is a direct transfer from one location to another, like a hotel to the airport. Hourly, or as-directed, service keeps a chauffeur and vehicle with you for a set block of time — ideal for a day of meetings, a multi-stop night out, or a wedding where the schedule shifts. We’ll recommend whichever fits your plans when you reserve.
We arrange rides at all hours, including early-morning airport runs and late-night returns, by advance reservation. Our reservation team is reachable during business hours by phone and form, and we monitor requests so time-sensitive trips get a prompt response. For the fastest answer on a same-day or overnight trip, call 312-900-5587. ‹confirm hours of operation›
We accept major payment methods and confirm the accepted options with you when we send your quote. Payment details are handled as part of confirming your reservation, so everything is settled before the day of your ride. ‹confirm accepted payment methods›
We understand plans change, and we ask that you let us know as early as possible if you need to cancel or reschedule so we can adjust. Specific cancellation windows and any associated charges are confirmed with your reservation. ‹confirm cancellation policy›
We let you know how gratuity is handled when we provide your quote, so there’s no guesswork about what’s included. Whether it’s built into the quote or left to your discretion, it will be clear before you confirm. ‹confirm gratuity policy›
We do our best to accommodate special requests, including child seats, accessibility needs, and specific vehicle preferences. Because these depend on availability, the best approach is to mention them when you reserve so we can confirm and prepare in advance. ‹confirm child-seat availability›
